TM SIM Registration is required for all Touch Mobile (TM) users in the Philippines. TM is a prepaid mobile service operated by Globe Telecom. Under the SIM Registration Act (Republic Act 11934), every SIM card must be registered using the real owner’s identity and a valid government ID before it can be used for calls, text messages, mobile data, and mobile wallet services.
The goal of this law is to prevent spam messages, online scams, fraud, and anonymous SIM usage. Every user must register SIM card TM to keep their number active and continue using network services without interruption.
Who Should Register a TM SIM?
You must register your SIM if you are:
- A new TM SIM buyer
- An existing TM prepaid user
- A replacement SIM owner
- A user who wants to keep their number active
Unregistered SIM cards may be blocked and permanently deactivated by the network provider.
Requirements for TM SIM Registration
Before starting the process, prepare the following details:
Personal Information
- Full name
- Date of birth
- Gender
- Address
- Nationality
Valid Government ID (Any one)
- Philippine National ID (PhilSys ID)
- Passport
- Driver’s License
- UMID
- Voter’s ID
- PRC ID
- SSS ID
- GSIS ID
- Senior Citizen ID
- School ID (for students)
You will also need:
- Active TM SIM card
- Working mobile phone
- A clear selfie photo for verification
TM SIM Registration Link
Official registration portal:
https://new.globe.com.ph/simreg
Open the link on your phone while the TM SIM is inserted so you can receive the verification code.
How to Register TM SIM (Step-by-Step)
- Insert your TM SIM into your mobile phone
- Turn on mobile data or connect to Wi-Fi
- Visit the registration website
- Enter your TM mobile number
- Receive and enter the OTP verification code
- Fill out the registration form
- Upload your valid ID photo
- Take a live selfie
- Review all details carefully
- Submit the application
After submission, you will receive a confirmation message that your SIM has been successfully registered.
For Foreign Nationals / Tourists
Foreigners can also register a TM SIM. They need to provide:
- Passport
- Visa or entry permit
- Philippine address (hotel or residence)
- Return ticket details (in some cases)
Tourist SIMs are usually valid only for a limited period.
What Happens If You Don’t Register?
If the SIM is not registered:
- Calls will stop working
- Text messaging will be disabled
- Mobile data will not function
- Mobile wallet services may be blocked
- The SIM may be permanently deactivated
You may also lose access to OTP codes linked to banking apps and online accounts.
Tips for Successful Registration
- Make sure your ID photo is clear and readable
- The selfie should match your ID face
- Enter correct personal details
- Do not use someone else’s ID
- Never share your OTP code with anyone
Common Issues and Solutions
OTP not received
- Check your signal
- Restart the phone
- Request a new code after a few minutes
Photo upload failed
- Use good lighting
- Reduce image file size
- Try another browser
Registration rejected
- Ensure name spelling matches the ID
- Retake the selfie clearly
Benefits of SIM Registration
- Protection against scams and spam
- Helps recover lost SIM cards
- Secures mobile wallet accounts
- Prevents illegal SIM usage
- Improves network safety and identity verification
Conclusion
TM SIM Registration is mandatory for all Touch Mobile users to keep their number active. The process is simple and usually takes only a few minutes if you have a valid ID and correct information ready. Completing the registration ensures uninterrupted calls, texts, mobile data, and secure access to services linked to your mobile number.
