Relocating can be challenging, especially for military families constantly on the move. With the help of DPS Move.mil, the Defense Personal Property System provides a centralized platform that simplifies this process. Understanding how to navigate this system effectively is key to a smoother transition.
In this guide, we’ll walk you through everything military families need to know about the DPS move mil process from registration to delivery , and offer practical tips on how to prepare for moving stress-free.
DPS Move.mil is the official website for the U.S. Department of Defense’s (DoD) household goods shipment program. It allows active-duty service members, retirees, and DoD civilians to manage their PCS (Permanent Change of Station) moves online.
Through the platform, users can submit shipment requests, schedule pickups, track shipments, and manage reimbursements. It acts as a one-stop shop for military family moving logistics.
Frequent moves are a standard part of military life. DPS Move.mil reduces the burden by providing clear steps, checklists, and support throughout the entire moving process.
Military families often face tight timelines and unique stressors. With this centralized portal, tasks that once required several calls and visits can now be completed with a few clicks.
Before using the system, you need to register on the DPS Move.mil portal using your DoD credentials. If it's your first move, contact your local transportation office to obtain your login details.
Once logged in, create your shipment profile. Be sure to input accurate information about your household goods, preferred dates, and contact info. This sets the foundation for a well-coordinated move.
DPS Move.mil offers three main types of moves:
Each option has pros and cons. If you choose a PPM, be sure to keep all receipts and weigh your vehicle before and after the move. Military Movers offer full support for both HHG and PPM relocations and can help determine which option suits your family best.
Once your profile is complete, submit your move request on the DPS Move Mile. Enter your desired pickup and delivery dates and select your moving type.
The earlier you submit your request, especially during peak season (May through August), the more likely you are to secure your preferred dates. Be flexible where possible to avoid delays.
Preparation is everything. Start by decluttering your home and separating items you’ll personally transport, such as important documents and valuables.
Create a moving binder with copies of orders, medical records, and school documents. Use color-coded labels for boxes to help movers place them in the correct rooms. Preparation is key to preventing last-minute chaos.
When approved, your move will be assigned to a certified transportation service provider (TSP). These Military Movers are vetted through the DoD and must meet high standards for reliability and care.
Stay in touch with your assigned moving company and confirm dates a few days before your move. If any issues arise, the DPS portal has a direct contact system to communicate with the TSP.
Every service member has a maximum household goods weight limit based on rank and dependency status. Going over this limit can result in significant out-of-pocket expenses.
You can find your specific weight allowance chart on Military OneSource. Always ask for a copy of your weight tickets after packing is completed.
Movers will arrive to pack, load, and label your items. It’s best to be home throughout the process to oversee and ensure that fragile or special items are handled properly.
Before they leave, review the inventory list and ensure everything is labeled correctly. Snap photos of valuable items beforehand as a safeguard in case of claims.
Once your shipment is en route, you can use DPS Move.mil to track its progress. This real-time visibility offers peace of mind and helps you plan your arrival accordingly.
Ensure the delivery address and contact numbers in your profile are up to date. Delays happen, but being reachable helps minimize them.
Upon delivery, inspect each box as it arrives. Make a note of any visible damage on the inventory list and notify the driver immediately.
Don't rush the inspection process. You have 180 days to file a claim for lost or damaged items, but documenting the issues on delivery day strengthens your case.
Use the DPS portal to file your claim directly. Provide photos, original receipts if possible, and a detailed description of the damage.
The TSP has 60 days to respond and offer a settlement. If you're not satisfied, you can appeal or seek support through the Military Claims Office (MCO).
Some service members skip the pre-move counseling session, which can lead to confusion. Always attend this briefing to stay informed about entitlements and expectations.
Another common mistake is underestimating time. Begin your DPS move-out process 6–8 weeks before your move to avoid rushed decisions or unavailable dates.
Military life is built on constant change, and with that comes the need for efficient, trusted systems. DPS Move.mil simplifies one of the most complex aspects of military life — relocating.
Whether you’re a seasoned PCS pro or preparing for your first big move, leveraging this platform, staying organized, and working with trusted military movers can turn a stressful process into a manageable journey.
The more familiar you are with the process, the more confident and prepared your family will feel. Don’t wait for orders to get started — log in to DPS Move mil today and take the first step toward a seamless relocation.
